ISPStack
Field Service

Dispatch the right tech to the right job.

The field side of an ISP isn't an afterthought. ISPStack ships a real dispatch + on-site + reconciliation flow built for fibre and fixed-wireless installs.

Dispatch

Get the right tech to the right job

Schedule installs, faults, and surveys, then dispatch them by skill, area, and availability. The technician sees the customer record, the install plan, and the ticket history in one place.

  • Skill + area-based assignment
  • Day-view + technician-view scheduling
  • Auto-assign + manual override
  • Notify customer of ETA via SMS
On-site

Mobile app for the people doing the work

Technicians get a focused mobile experience — start time, photos, signal readings, customer signature, completion. No paper, no spreadsheets, no end-of-day re-keying.

  • Photo capture (before / after)
  • GPS-tagged check-in / check-out
  • Customer signature on completion
  • Offline-tolerant — sync on reconnect
Linked back

Every job becomes part of the customer history

A completed install closes the ticket, activates the subscription, and posts the install fee to the invoice. A failed visit logs the reason and re-queues the job. Nothing falls between the cracks.

  • Auto-activate subscription on install complete
  • Post install fee to the customer invoice
  • Reason-coded fail + auto re-queue
  • Per-customer install history forever

See it running on your own data.

14-day trial, full feature set.